✦ WHITE-GLOVE CLIENT SERVICE ✦

Shipping & Return Policies

We deliver handcrafted luxury couture worldwide with full transit insurance, tamper-evident velvet packaging, and live tracking.

VERIFIED LOGISTICS

Insured Delivery Partners

100% Insured Transit

Every FeMe luxury order is packaged in tamper-evident velvet box packaging and dispatched through our trusted national and international express logistics network:

Blue Dart Express
Domestic Air
Express Delivery
Pan-India Priority
DTDC Express
Direct Courier
DHL Express
Worldwide Air
FedEx Priority
Global Logistics
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Shipping & Dispatch Timelines

Ready-to-Ship Collections Dispatched within 24 to 48 hours of order confirmation.
Bespoke & Tailored Couture Dispatched within 10 to 14 business days for custom embroidery & tailoring.
Domestic Delivery (India) Complimentary express delivery across all metro and regional cities (3–5 days).
Worldwide International Fast priority air courier via DHL / FedEx (5–7 business days).
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Live Tracking & Full Transit Insurance

Once your order is tagged and leaves our atelier, you will immediately receive an automated SMS and email containing your official AWB Tracking Number along with a direct tracking link.

You can also track your order anytime directly from your Customer Account Dashboard. Every consignment is 100% insured against loss or damage until safe doorstep delivery.

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Returns, Exchanges & Fitting Alterations

We take immense pride in the pure craftsmanship of our silks and ensembles. If for any reason your piece does not meet your expectations:

7-Day Easy Exchange: Contact our concierge within 7 days of delivery for a seamless exchange or store credit.
Complimentary Fitting Adjustments: If a custom blouse or ensemble needs minor fitting refinements, our atelier provides complimentary adjustments.
Condition: Garments must remain unworn, unwashed, with luxury security tags intact in their original box packaging.

Need Shipping or Tracking Support?

Our dedicated Client Concierge is available to coordinate urgent courier dispatches, delivery instructions, or tracking inquiries.

Contact Concierge Call +91 9134366366
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